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xInsight is a system designed to monitor the quality of services and applications customers experience, promptly analyze the root cause of quality degradation, and offer a customer experience data analytics environment based on a high-performance probe.
xInsight, our customer-oriented, real-time packet analytics system, collects packet data through the taps installed in the wired or wireless data service networks, such as WCDMA and LTE, creates xDRs (eXtended Data Records), which are call logs for packet analysis, for a subscriber unit, and provides an environment for traffic analysis as well as for monitoring the quality of the customer experience in a variety of forms including subscriber/service/application/smart phone/network equipment-specific methods. In addition, it is equipped with our Big Data processing platform, IRIS, which enables the high-speed processing of more than hundreds of terabytes of data per day. This makes it possible to provide the network data required by the operators to realize customer-oriented data analytics in real-time.
Monitoring and analysis of the LTE service quality from the perspective of both the network operator and the customer
Constantly monitoring the service quality that each subscriber experiences
Easy to analyze the root cause of quality degradation through each subscriber's signaling and user data correlation
Flexible and scalable system application depending on the customers’ network environment (network volume, number of subscribers, requirements etc.)
One-stop Shop with which customers can choose the probe (OmniStream) and xInsight (Big Data processing platform and monitoring/analysis UI features) modules that are only necessary for their own environment
Probe-based Packet Capture (OmniStream Appliance)
Real-time Big Data Processing (IRIS Big Data DB)
Real-Time Monitoring and Analysis of the Quality of the Customer Experience
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